Help Center
Answers to common questions.
Find quick answers about onboarding, plans, admissions, finance tracking, and support. If you need help, book a demo or contact us.
FAQ
Frequently asked questions
Tap a question to expand the answer.
Can we start free?
Yes. The School Profile package is free and includes admissions basics. You can upgrade
anytime when you need full operations modules.
How do upgrades work?
Plans are layered: Starter includes Profile, Standard includes Starter, Growth includes
Standard, Premium includes everything. Upgrading unlocks additional modules.
Does Classic Academy support invoices and receipts?
Yes — finance tracking (invoices, receipts, balances, statements) is available on Standard
and above.
Do you support SMS/Email notifications?
Yes as an add-on. Premium can include stronger messaging workflows and portals.
Can we manage multiple campuses?
Yes — multi-campus/branch support can be enabled as an add-on (typically Growth/Premium).
How long does onboarding take?
Most schools can start in days. We help with setup, roles, data import templates, and staff
training.
Can parents access a portal?
Yes — parent portal and messaging can be enabled as an add-on depending on your plan.
Do you provide support after setup?
Yes. Support continues after onboarding. You can also book a demo any time for guided help.